Refunds & Exchanges

Refund Policy

Last updated: January 1, 2023

We appreciate your business and understand that shopping online can make product selection more difficult. We want you to feel confident in your purchase. This is why we are more than happy to assist you with finding the right choice. If it's not the right fit, we’ll help you get there. If you have any questions at all during your selection process, please email us at info@weberlaser.com .

No Refunds

Please note that we do not provide refunds. All sales are final.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@weberlaser.com. Once we have received the notification, we will guide you through the exchange process.

Order Cancellation

Orders can only be cancelled before they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours of placing the order. Once the packaging and shipping process has started, it can no longer be cancelled.

Incorrect Order

If you have received an item you did not order, please email us at info@weberlaser.com so we can resolve this for you.

Understanding the terms

By making a purchase with us, you are agreeing to our No Refund Policy. We encourage you to reach out to our customer service for any product-related inquiries and we will do our best to assist you.

Please note, we reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

For any further questions or inquiries, please do not hesitate to contact us at info@weberlaser.com.