Shipping Policy
All orders are processed within X to X business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer free flat rate economy shipping on orders over $50 to the United States.
|
Shipping option |
Condition |
Estimated delivery time |
Price |
|
Economy |
$50.00 and up |
5 to 8 business days |
$0 |
|
Economy |
0lb-5lb |
5 to 8 business days |
$4.90 |
|
Economy |
5lb-70lb |
5 to 8 business days |
$19.90 |
|
Standard |
0lb-1lb |
3 to 4 business days |
$6.90 |
|
Standard |
1lb-5lb | 3 to 4 business days | $9.90 |
International Shipping
We offer international shipping to the rest of the world through DHL Express and USPS.
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
DHL Express |
X to X business days |
$X |
|
USPS: First Class Package International |
X to X business days |
$X |
|
USPS: Priority Mail Express International |
X to X business days |
$X |
|
USPS: Priority Mail International |
X to X business days | $X |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Weber Laser Systems, Inc. is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@weberlaser.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
Please see our full return policy here: Refunds & Exchanges
Refunds
Please note that we do not provide refunds. All sales are final.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@weberlaser.com. Once we have received the notification, we will guide you through the exchange process.
If you have any further questions, please don't hesitate to contact us at info@weberlaser.com.